Privacy Policy.

Scope of this policy

This Privacy Policy applies to information collected through the Loopbacs website, contact forms, email communications and related online interactions. It explains how we handle information provided by visitors, prospective clients, clients and other people who communicate with Loopbacs.

What information may be collected?

Depending on how you interact with Loopbacs, we may collect information that you voluntarily provide and basic technical information generated when you use the website.

Information you provide

• Name, company name, email address and phone or WhatsApp number.
• Project requirements, technical questions, support requests and information included in forms or messages.
• Business and contact information required for potential or existing service engagements.

Technical information

• IP address, browser type, device information, operating system and basic website usage information where logs or analytics are enabled.

We do not intentionally request sensitive personal information through ordinary website contact forms.

How we use information

• Respond to enquiries, assessment requests and project discussions.
• Provide, maintain and improve Loopbacs services.
• Communicate about projects, support, maintenance and service-related matters.
• Understand website usage and improve content, performance and user experience.
• Protect our website, systems and services against abuse, fraud, unauthorized access and security incidents.
• Meet applicable legal, accounting, contractual or legitimate business requirements.

Sharing & disclosure

Loopbacs does not sell personal information as a business practice. Information may be shared when reasonably necessary to operate the website or deliver services, including with trusted hosting, communication, analytics or infrastructure providers.

We may also disclose information when required by applicable law, legal process or regulatory requirements, or when necessary to protect the rights, security or property of Loopbacs, our clients or others.

Cookies & analytics

The website may use cookies or similar technologies for essential functionality, preferences, analytics or performance. If non-essential analytics, advertising or other tracking technologies are introduced, this policy may be updated to describe them and any applicable choices or consent mechanisms.

Data security

Loopbacs uses reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction. Depending on the service or communication channel, these measures may include access controls, secure authentication, encryption in transit, firewalling and monitoring.

No internet transmission or storage system can be guaranteed to be completely secure. Please do not send passwords, private keys, API secrets or other highly sensitive credentials through ordinary website forms or unsecured email.

Data retention

We retain information only for as long as reasonably necessary for communication, service delivery, contractual obligations, legitimate business purposes, dispute resolution and legal or accounting requirements.

Your privacy rights

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, restriction or other forms of control. Contact Loopbacs to make a privacy-related request. We may need to verify the request before taking action.

Third-party services & links

The Loopbacs website may link to third-party websites or use third-party services. Those providers operate under their own privacy policies and terms. Loopbacs is not responsible for privacy practices of third-party websites or services that we do not control.

Children's privacy

Our website and services are intended for businesses and general audiences and are not directed toward children. We do not knowingly collect personal information from children through our website.

Changes to this policy

Loopbacs may update this Privacy Policy when our services, technology, business practices or legal requirements change. The updated version will be published on this page with a revised “Last Updated” date.

Questions about privacy?